1. Who these Terms are between

These Terms are between you and SiteSync ("we", "us"). You have a SiteSync account because an organisation — your employer, or a company you work for or with (the "Customer") — gave you one. Your use is also governed by that organisation's rules and its agreement with us; where they conflict with these Terms, that agreement prevails.

By ticking "I agree" you accept these Terms and confirm you have read the SiteSync Privacy Policy.

2. Confidentiality — do not share data outside your company

Everything you see in SiteSync — drawings, shipper lists, quantities, weights, rates, progress, photographs, vendor and client details, and people's names and records — is confidential. It belongs to the Customer and to the other companies working on the project, not to you.

• Do not disclose, share, forward, send, upload, photograph, screenshot, print or download any SiteSync data for any person outside the company you work for.
• Within your own company, share it only with people who are working on the same project and need it for that work.
• If you work for a vendor, fabricator, designer, subcontractor or other company, the data belongs to the Customer that gave you access. Use it only for the work allotted to you, never for any other client or purpose, and do not pass it to others in your own company who are not working on that job.
• Do not post SiteSync data on social media, messaging groups, public AI tools or any website.
• These duties continue after your account is closed or you leave the company or project.

3. Your account

• Your account is for you alone. Do not share your sign-in, one-time codes or device, or let anyone make entries in your name.
• Keep your phone locked with a passcode. On a shared site phone, sign out when you finish — offline entries and photographs stay on the device until you do.
• Tell your administrator, and us at [email protected], straight away if you think someone else has used your account.
• Your organisation can change your role, limit what you see, or close your account at any time. When you leave the organisation or the project, your access ends.

4. What you enter

• Enter only what is true. Quantities, part marks, readings, attendance, times, photographs and approvals become records others rely on to pay vendors, bill clients and plan safe work.
• Where the app reads a packing list, meter, drawing or document automatically, or the assistant answers a question, the result can be wrong. Check it before you submit or rely on it.
• Photograph work, materials, equipment and documents — not people, unless your work requires it and your organisation permits it.
• Offline entries upload when your device reconnects. Make sure they have synced before you delete the app, reset the phone or hand it over; entries that never left a device cannot be recovered.

5. Acceptable use

You must not: try to reach data or screens you have not been given; probe, scan or test the security of SiteSync; copy, reverse engineer or scrape it; upload malware or anything unlawful; use it to harass anyone; or run automated tools against it. We may suspend an account that breaks these rules.

6. Our software

SiteSync, its design and its content (other than the data entered into it) belong to us. You receive only the right to use it for your work while your account is active.

7. Responsibility

• SiteSync is a record-keeping tool. It does not give engineering, safety or legal advice, and nothing it shows replaces your own judgement, your supervisor's instructions or site safety procedures.
• The service is provided to you through your organisation. Any claim about it must be made by your organisation under its agreement with us. To the extent the law allows, we have no liability to you personally for your use of SiteSync, except for death or personal injury caused by our negligence, or fraud.
• If you breach the confidentiality rules in section 2, you may be liable to your organisation, to the Customer and to us under the law, including the Information Technology Act 2000.

8. Changes and law

We may update these Terms. When a change matters, we will ask you to accept the new version the next time you sign in.

These Terms are governed by the laws of India. The courts at Hyderabad, Telangana have jurisdiction.

Questions or complaints: [email protected].